Reviewing the previous year, just one where comments such as ‘the end of branded necklaces is near’ have been going around the trade, Thomas Sabo learned it needed not only a solution which is different, but an alternative way to present jewellery in addition to tell the story.
“The significant talking point at the moment is definitely footfall, the challenge of how does someone bring customers back into my very own store who are now searching in a very different way by different channels? How do I develop that reason to come with? And a lot of them have seen often the set up at this roadshow in addition to thought actually, I can develop an environment and a whole practical experience around this launch, ” talks about Thomas Sabo wholesale director, Computer chip Callegari.
Callegari adds: “It is not just about presenting many new product - it is actually giving a video presentation a new way to wear the product. The way we actually make it available to a whole new customer as well, not just recent Thomas Sabo fans, but folks who perhaps haven’t shopped the following before but all of a sudden find this new type of charm/jewellery and therefore fusion between the two. I always think has excited sellers as well, rather than saying ‘here are some new charms, position them in your display and i hope people will come in’. Here is not going to happen nowadays. You’ve got to give persons a reason to come into the retailer. ”
Customer events will likely be key to the launch with the Generation Charm Club, as wll as, as it is such a hot theme in the industry right now, vital into the success of every retail necklaces business.
Moreover events which might be tailored to each retailer’s special clientele are most likely to see the finest results.
For instance, retailers wanting to attract millennials will not pack their stores by attracting this age range to a regular product showcase complete with some prosecco. Instead, jewellers ought to think outside the box.
Crossick shares: “We will give retailers templates connected with what to do, but it is also about them. They’ve got to drive the item, they’ve got to get their best shoppers in store on that significant bang launch day and ensure it works. There will be road indicates and ways in which we can provide this in a fuller notion for customers as well. But then, there is also a point where it is about them to make sure it works in addition to infuse their customers with something totally new. ”
“It’s all about the event and how you can create practical experience from this offering, ” Crossick continues. “You’ve got to hold trying things. There is no just one size fits all alternative. It depends who your purchaser is and where they are really in the country and what they’re serious about. ”